Status Update: Comcast/XFINITY Outage Update

We just recently heard from Comcast/XFINITY that the outage was caused by a construction crew damaging a fiber optic cable somewhere outside of New Ulm. They have techs on the scene to repair the damage, but there is currently no ETA on restoring connectivity.

More updates will be posted at a later time.

Posted from: http://status.mlc-wels.edu/post/158445513064

Status Update: Comcast/XFINITY Outage

Around 1:15 pm our connections from Comcast/XFINITY went offline. The service provider has been contacted and we are working with them to restore connectivity across campus.

Posted from: http://status.mlc-wels.edu/post/158443168564

Status Update: Moodle Upgrades Complete

Both the MLC and ALHSO Moodle instances have been successfully upgraded. Please file a support request if issues persist.

Posted from: http://status.mlc-wels.edu/post/158229978609

Status Update: Moodle Updates Started

The updates to the MLC and ALHSO Moodle are now starting. More information will be sent out as the updates are complete.

Posted from: http://status.mlc-wels.edu/post/158229427969

Status Update: Email Delivery Delayed

Email from our third-party vendor for notifications and emails coming from Moodle, Portal, and scanners across campus are currently delayed. The queue should empty itself by the end of the day.

Posted from: http://status.mlc-wels.edu/post/156266444934

Status Update: ALHSO Moodle Upgrade

The upgrade on the ALHSO Moodle instance has begun. Downtime is unknown at this time, but an update will be posted here when it is complete.

Posted from: http://status.mlc-wels.edu/post/154851785579

Status Update: MLC Moodle Upgrade Complete

The upgrade for MLC’s Moodle instance is now complete. Please let Dr. James Grunwald and Network Services know if you are having issues.

Thank you!

Posted from: http://status.mlc-wels.edu/post/154680039889

Status Update: MLC Moodle Upgrade

The upgrade to MLC’s Moodle instance is beginning right now. Estimated time for the upgrade is unknown at this time, but watch this space for more information.

Thank you!

Posted from: http://status.mlc-wels.edu/post/154676670444

Campus Bandwidth Improvements

Before Thanksgiving break, Network Services received word that our connection to the internet, hosted by Comcast, had been expanded from 200 Mbps to 1 Gpbs (or 1000 Mbps). This five-fold increase in available bandwidth for the campus is in response to the bandwidth crunch we have been feeling since students appeared on campus at the start of 2016-17 Semester 1.

Traffic shaping protocols for the internet connection have also been removed. You might have noticed that streaming video providers have been working much better since Thanksgiving (as an example).

If you are still noticing issues with the internet being slow, please email Network Services at support@mlc-wels.edu so that we can make certain to take a look and attempt to alleviate that issue for you.

Thank you for your patience, and God’s blessings this Christmas season!