Campus Bandwidth Improvements

Before Thanksgiving break, Network Services received word that our connection to the internet, hosted by Comcast, had been expanded from 200 Mbps to 1 Gpbs (or 1000 Mbps). This five-fold increase in available bandwidth for the campus is in response to the bandwidth crunch we have been feeling since students appeared on campus at the start of 2016-17 Semester 1.

Traffic shaping protocols for the internet connection have also been removed. You might have noticed that streaming video providers have been working much better since Thanksgiving (as an example).

If you are still noticing issues with the internet being slow, please email Network Services at support@mlc-wels.edu so that we can make certain to take a look and attempt to alleviate that issue for you.

Thank you for your patience, and God’s blessings this Christmas season!

Status Update: Comcast Outage Complete

The Comcast outage from earlier today is now complete, intenet access and other services should be restored. We are going to follow up with Comcast to find out what caused the issue and to see if there is anything that we can do to keep this specific issue from happening in the future.

Please email support@mlc-wels.edu if you continue to have issues related to this morning’s outage.

Posted from: http://status.mlc-wels.edu/post/150865405339

Status Update: Comcast Outage Update

There seems to be an outage on campus related to our Comcast internet service. This outage affects all internet access on campus along with services hosted on campus (such as Moodle, Portal, and other hosted services).

We are currently working with Comcast on the issue and will provide updates as the day goes on.

Posted from: http://status.mlc-wels.edu/post/150862526739

Status Update: Wireless Network Issues

Since the network issues this past weekend, there have been issues logging into the MLC Academic WLAN and MLC Student WLAN. The issues were related to the work done to restore internet access to the rest of the campus for the weekend and this morning the problems plagueing the two aforementioned wireless networks has also been resolved.

Again, we are sorry for the problems this has caused. If you notice other issues, please contact Network Services so that we can look into them. Thank you!

Posted from: http://status.mlc-wels.edu/post/150637497274

Status Update: Network Issues Update

Over the past few evenings there have been some widespread network issues across campus. This has affected not just the ability of students in the dorms to access the internet, but many of our internal systems as well. Tonight we hope we have tracked down the culprit and are working to eliminate the problem in the future.

We apologize for all of the problems recently. If you are still noticing issues, please email Bob Martens at martenrt@mlc-wels.edu or file a support request at mlc-wels.edu/support so that we can follow up on them.

Thank you for your time, and God’s blessings on your weekend.

Posted from: http://status.mlc-wels.edu/post/150527906784

Status Update: Virtual Machine Outage Completed

Last night one of our virtual machine hosts became unresponsive. This morning steps were taken to eliminate our reliance on that unresponsive host, but it did cause various outages between last night and this morning.

All services should be working as intended, so if you notice anything strange, please either submit a support ticket at http://mlc-wels.edu/support or email MLC Network Services at support@mlc-wels.edu.

Posted from: http://status.mlc-wels.edu/post/149553921164

Status Update: CWDB Upgrade Complete

Due to unforeseen problems, the upgrade this morning took longer than anticipated. However, all systems should be back to normal and CWDB is now upgraded.

If you notice any issues, please let us know!

Posted from: http://status.mlc-wels.edu/post/145557871109

Status Update: CWDB Upgrade Planned

On Tuesday, June 7, 2016, between 7 and 8 am, the Campus-Wide Database will undergo and upgrade. This upgrade is planned to enable some new features for various projects on campus. Between 7 and 8 am, expect short outages that will affect any database access on campus, including Portal and other services.

Thank you for your patience.

Posted from: http://status.mlc-wels.edu/post/145522281224

Status Update: ALHSO Moodle Maintenance

The ALHSO Moodle instance will be down this morning for upgrades. We will post again once the upgrades are complete.

Thanks!

Posted from: http://status.mlc-wels.edu/post/145353425744