Working Online and with Moodle at MLC

Frequently Asked Questions


(Click on a question below to jump to the answer)
  1. How do I access the MLC Moodle site?

  2. What should I do if I see a message that my password has expired?

  3. What should  I do if I can not log onto Moodle or if I forgot my username or password?

  4. What should I do if I have a question on how to do something in Moodle?

  5. Is there a sheet of basic instructions for working with Moodle?

  6. Why don't I see my course when I log into Moodle?

  7. Why do I still see an old course in Moodle from a previous semester?

  8. When I copy and paste text into a discussion board in Moodle, strange symbols appear where I had used apostrophes and quotes. Why does this happen?

  9. When I copy and paste text into Moodle, why does an extra blank line appear?

  10. When I click on a link to a Word document, nothing seems to happen. Why?

  11. How do I control discussion forum messages being automatically sent to my email address?

  12. Where do I control the email address used by Moodle?

  13. How do I replace the smiley-face with my own picture in Moodle?

  14. How do I access MLC Library Databases, such as EBSCOhost or JSTORE?

  15. How can I reduce the amount of scrolling needed to get to later lessons in a course in Moodle?

My question is not listed here.


1. How do I access the MLC Moodle site?
The MLC Moodle site is located at http://moodle.mlc-wels.edu. You will be asked to enter a Username and Password.  For a more detailed explanation see the "Accessing Moodle" document available on the Moodle Tips page at http://www.mlc-wels.edu/home/administration/offices/netserv/moodletips/

 

The MLC Moodle site is a closed site that does not allow guest access.  If you need to have access and are having problems, please contact Dr. James Grunwald grunwajr@mlc-wels.edu for assistance (507) 354-8224 ext. 349.

Back to Top
 

2. What should I do if I see a message that my password has expired?
As soon a you receive a message that your password has expired, you must change your password! For a detailed explanation of how to do this see the "Expired Password At Login" document available on the Moodle Tips page at http://www.mlc-wels.edu/home/administration/offices/netserv/moodletips/
Back to Top
 
3.  What should I do if I can not log into Moodle or if I forgot my Username or Password?
I
f you are having problems accessing your account in Moodle, contact MLC Network Services at (507) 233-9100 or email at helpdesk@mlc-wels.edu.
 Back to Top
 
4. What should I do if I have a question on how to do something in Moodle?
If your course instructor cannot answer your question, please email Dr. Jim Grunwald at grunwajr@mlc-wels.edu or call (507) 354-8224 ext. 349
 Back to Top
 
5. Is there a sheet of basic instructions for working with Moodle?
Some specific instructional sheets can be found at the MLC Moodle Tips site: http://www.mlc-wels.edu/home/administration/offices/netserv/moodletips/. Online manuals are available at http://docs.moodle.org/en/Moodle_manuals.
Back to Top
 
6. Why don't I see my course when I log into Moodle?
Two things have to occur before students can see a particular course in Moodle:
1) Students need to be enrolled into the course, which is handled by MLC Network Services, usually sometime during the week prior to the start of the course.
2) The course instructor must make the course "available" to the students.
Back to Top
 
7. Why do I still see an old course in Moodle from a previous semester?
Courses remain visible in Moodle until the course instructor turns off student availability. If seeing the old course bothers you, you may contact the course instructor and request that the course be made unavailable or that your name be removed from the course.
Back to Top
 
8. When I copy and paste text into a discussion board in Moodle, strange symbols appear where I had used apostrophes and quotes. Why does this happen?
Currently many course management systems (CMS), such as Moodle,  don't  support "curly" quotes, apostrophes, semicolons, etc.  This is not something that MLC can do anything about, but the inconvenience might be changed in a future release of Moodle.  The best advice is to set your word processing program to type "straight" quotes, apostrophes, semicolons, etc.  Another solution is to view your work in "Web Layout" view in Word prior to copying and pasting text from Word into Moodle. Also, once you have pasted work from Word into Moodle, it is wise to click on the "Clean Word HTML" icon on the WYSIWIG toolbar in Moodle prior to posting your work. Another option is to retyped these particular characters once they have been pasted into a Moodle textbox.
Back to Top
 

9. When I copy and paste text into Moodle, why does an extra blank line appear?
The extra space is a result of how HTML code works, and because Moodle is a web-based program it makes use of standard HTML code to display text.
In a regular Word document an Enter is used to end a paragraph and causes no blank line between paragraphs. If you press Enter again in a Word document, then you will have two Enters in a row and a single blank line between paragraphs.
In HTML code, an Enter not only ends a paragraph but causes a blank line between paragraphs. Therefore, if you copy and paste from Word into Moodle (or any other web page for that matter), every Enter will cause a blank line to display after it.

Back to Top
 
10. When I click on a link to a Word document nothing seems to happen. Why?
It is likely that you are using a PC and a particular security setting in Internet Explorer is set. Please see the "Using Word in Moodle" document available on the Moodle Tips page at http://www.mlc-wels.edu/home/administration/offices/netserv/moodletips/ for additional information on how to access the document.
Back to Top
 
11. How do I control discussion forum messages being automatically sent to my email address?
Please see the "Discussion Forum Settings" document available on the Moodle Tips page at http://www.mlc-wels.edu/home/administration/offices/netserv/moodletips/ for detailed instructions.
Back to Top
 
12. Where do I control the email address used by Moodle?
Your preferred email address can be set by editing your profile. Please see the "Editing Your Profile" document available on the Moodle Tips page at http://www.mlc-wels.edu/home/administration/offices/netserv/moodletips/ for specific instructions.
Back to Top
 
13. How do I replace the smiley-face with my own picture in Moodle?
You should replace the smiley-face with a recent picture of yourself so others in the online course can get to know you better.  Please see the  "Editing Your Profile" document available on the Moodle Tips page at http://www.mlc-wels.edu/home/administration/offices/netserv/moodletips/ for specific instructions.
Back to Top
 
14. How do I access MLC Library Databases, such as EBSCOhost or JSTORE?
  • Go to the MLC website at http://www.emil.mlc-wels.edu/
  • Enter your regular username and password
  • Follow the on-screen prompts to access the desired database
Back to Top
 
15. How can I reduce the amount of scrolling needed to get to later lessons in a course in Moodle?
To the right of each numbered topical area in a course, you should see a rectangle. Click once on the rectangle of the desired topic to hide all other numbered topical areas, leaving the unnumbered top topical area and the single selected topical area visible. There will now be a double rectangle to the far right of the remaining numbered topical area. Clicking on the double rectangle will return you to the previous display of seeing all topical areas.
Back to Top
 
New Question: If your question was not listed, or if you have a question or comment on a provided answer, please send an email to Dr. Jim Grunwald at grunwajr@mlc-wels.edu
Back to Top
James R. Grunwald,  MLC Moodle Administrator
Copyright 2007-2010  Martin Luther College. All rights reserved.
Revised: 12/01/10